What Is Qualified Labor?
Qualified labor refers to labor that has specialized training or a learned skill-set to perform the work. Consider these characteristics:
- A track record for quality and service — references of past work similar in scope and complexity to the current project is best
- Portfolio of completed installations
- A precedent for following industry methods and standards
- All required business licenses and insurance
The Importance of Qualified Labor
High-Quality Tile Installations
The importance of qualified labor starts at the very beginning with tile design. Architects and designers depend on the craftsmanship and technical expertise of qualified labor to successfully bring their design to reality.
Consider how qualified labor plays a part during the four phases of tile design:
- Schematic design
- Complete rough sketches.
- Determine the direction of the design.
- Complete conceptual images.
- Design development
- Select quality materials to guarantee the success of the project.
- Base material selection upon industry standards and manufacturer recommendations.
- Refine color options and finishes.
- Construction documentation
- Construction administration
- The project is built and installed during this final stage.
- The architect and designer regularly meet and work with contractors to confirm that the project is being executed as envisioned, answer any questions, and resolve any construction issues.
Bart Bettiga, executive director of the National Tile Contractors Association (NTCA), explains that qualified labor sets the stage for a successful tile project: proper use of the materials, proper specification, and proper installation. Bettiga emphasizes that “qualified labor includes certification, it includes training, and I think that qualified labor is why projects last for a lifetime.”